Need Help? Contact Us
Support is available if you need help with your account, payments, verification, technical issues or general feedback. Our UK team can assist with KYC uploads, withdrawal queries, bonus clarifications and responsible-gambling requests. Use live chat for quick answers, or email for detailed enquiries and document uploads. VIP account managers are available for escalations. We aim to respond promptly and guide you through deposits, withdrawals and any account steps. If you prefer phone support, call us during working hours.
| Department | Contact |
|---|---|
| Customer support | [email protected] (live chat, email; typical reply in minutes; including KYC help) |
| General enquiries | [email protected] (billing and corporate enquiries team) |
| Affiliate enquiries | [email protected] (partnerships and commission queries) |
| Phone | +44 20 7946 0832 (calls Mon-Fri 09:00-18:00) |
| Working hours | Mon-Fri, 09:00-18:00; live chat 24/7 |
Support via Email
Email is our preferred contact method for detailed requests, account queries or any matter needing documents or extended explanation. Please send your message to [email protected] with a clear subject line and include up-to-date contact details and your account ID where applicable. Providing this information helps us process requests faster and avoids unnecessary delays.
Contact Form
Response Time
Our support team aims to respond to most enquiries within one business day. Live chat replies are usually immediate, while email requests are typically handled within 24 hours. Complex cases, such as KYC checks or payment investigations, can take longer depending on the issue and required verification. For faster help, use live chat or mark your message as urgent.
Feedback
Have feedback, suggestions or ideas to improve Daytona Spin? We'd love to hear from you. Tell us about games, payments, promotions or the mobile app and our team will review every suggestion carefully. Your feedback helps improve the site and the player experience. Send comments to [email protected] or use live chat and we’ll get back to you promptly.